Privacy Policy

Effective Date: May 21, 2025 Last Updated: May 21, 2025

Welcome to CKSHOPAI (the “Mall,” “we,” “us,” or “our”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make purchases from our online mall at https://ckshopai.xyz, including through our mobile applications, and when you interact with us.

By accessing or using our Mall, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Mall.

1. Who We Are

CK Application

511, Bijeon2-ro 79, Pyeongtaek-si, Gyeonggi-do, Republic of Korea

cjkcc69@chshopai.xyz

+82-70-7543-1241

We are committed to complying with applicable data protection laws in the Republic of Korea (e.g., Personal Information Protection Act – PIPA) and relevant international regulations such as the General Data Protection Regulation (GDPR) for users in the European Union/European Economic Area, and the California Consumer Privacy Act (CCPA) for California residents, where applicable.

2. Information We Collect

We collect various types of information from and about you, including personal information, to provide and improve our services.

a. Information You Provide Directly to Us:

• Account Information: When you create an account, we collect your name, email address, password, and sometimes phone number.
• Order Information: When you make a purchase, we collect your billing and shipping address, payment information (e.g., credit card details, processed securely via our payment gateway provider and not stored directly by us), product details, and purchase history.
• Communication Information: When you contact us for customer support, inquiries, or provide feedback, we collect the content of your communications and your contact details.
• Reviews and Feedback: If you post product reviews or testimonials, we collect the content of your submission and your username/identifier.
• Marketing Preferences: Your preferences for receiving marketing communications.

b. Information We Collect Automatically (e.g., through Cookies and Tracking Technologies):

• Usage Data: Information about your interactions with our Mall, such as pages viewed, products viewed, search queries, referral URLs, and duration of visits.
• Device Information: Information about the device you use to access our Mall, including IP address, device type, operating system, browser type, unique device identifiers, and mobile network information.
• Location Information: If you enable location services on your device, we may collect approximate location data (e.g., based on IP address) to enhance your shopping experience (e.g., currency display, localized offers).
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your Browse activities, remember your preferences, analyze trends, and personalize content. For more details, please see our “Cookie Policy” section below.

c. Information from Third Parties:

• Payment Processors: When you make a purchase, our payment processors provide us with information about the transaction, such as payment status, but typically do not share your full payment card details with us.
• Social Media: If you interact with us on social media platforms, we may collect information about your public profile or interactions, in accordance with the platform’s privacy policy.
• Analytics Providers: We receive aggregated and anonymized data from analytics providers about website usage.

3. How We Use Your Information

We use your personal information for various purposes, including:

• To Provide and Maintain Our Services:
  • Process your orders and complete transactions.
  • Manage your account and preferences.
  • Deliver products and services you request.
  • Provide customer support and respond to your inquiries.
• To Improve and Personalize Your Experience:
  • Understand how you use our Mall to enhance functionality and user experience.
  • Personalize product recommendations, content, and offers.
  • Develop new features, products, and services.
• For Marketing and Advertising:
  • Send you promotional communications, newsletters, and special offers if you have opted-in.
  • Deliver targeted advertisements based on your interests and Browse behavior.
  • Measure the effectiveness of our marketing campaigns.
• For Security and Fraud Prevention:
  • Detect, prevent, and investigate fraudulent or unauthorized activities.
  • Protect the security and integrity of our Mall, systems, and users.
• For Legal and Compliance Purposes:
  • Comply with legal obligations, such as tax and accounting requirements.
  • Enforce our Terms and Conditions.
  • Respond to lawful requests from public authorities.
• For Analytics and Research:
  • Perform data analysis, research, and statistical profiling.
  • Monitor and analyze trends, usage, and activities in connection with our services.

4. Legal Basis for Processing (for GDPR Users)

For users in the European Union/European Economic Area, we process your personal information based on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract with you (e.g., to process your order, manage your account).
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, preventing fraud, direct marketing where consent is not required, network security), provided these interests are not overridden by your data protection rights.
• Consent: Where you have given explicit consent for specific processing activities (e.g., for sending marketing communications). You have the right to withdraw your consent at any time.
• Legal Obligation: Processing is necessary for compliance with a legal obligation (e.g., tax laws).

5. How We Share Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, marketing, customer service, and IT services. These providers have access to personal information needed to perform their functions but are contractually obligated not to use it for other purposes.
• Affiliates and Business Partners: We may share information with our affiliated companies or business partners to offer co-branded products or services, or for internal business purposes, provided they adhere to this Privacy Policy.
• Legal and Regulatory Authorities: We may disclose your information to government agencies, law enforcement, or other third parties when required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or prevent harm.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

6. International Data Transfers

As an online mall operating from South Korea, with users potentially from various countries, your personal information may be transferred to, stored, and processed in countries outside of your country of residence, including to the Republic of Korea where our primary operations are located. These countries may have data protection laws that are different from those in your country.

• For GDPR Users: When we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:
  • Transferring to countries deemed to provide an adequate level of protection for personal data by the European Commission.
  • Using specific contracts approved by the European Commission which give personal data the same protection it has in Europe (Standard Contractual Clauses).
  • Where data is transferred to the US, ensuring the recipient participates in the EU-US Data Privacy Framework or has equivalent certification.
• For all users: By using our Mall, you consent to the transfer of your personal information to the Republic of Korea and other countries as described in this Privacy Policy.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using SSL/TLS encryption for data transmission.
• Access Controls: Restricting access to personal information to authorized personnel on a need-to-know basis.
• Regular Audits: Conducting regular security audits and vulnerability assessments.
• Secure Payment Processing: Using PCI DSS compliant payment gateways for processing financial transactions.

Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Account Information: Retained as long as your account is active or as needed to provide you services.
• Order Information: Retained for accounting and legal purposes, typically for 5 years after the transaction, depending on local regulations.
• Marketing Consent: Retained until you withdraw consent.
• Usage Data: Retained for a shorter period, usually for analytical purposes, unless needed for security or legal investigations.

When your personal information is no longer required, we will securely delete or anonymize it.

9. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal information under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability (for GDPR Users): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances, particularly for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (e.g., the Personal Information Protection Commission (PIPC) in South Korea, or your local Data Protection Authority in the EU) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the contact details provided in Section 1 (“Who We Are”). We may need to verify your identity before processing your request.

10. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our Mall.

• What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
• How We Use Cookies:
  • Strictly Necessary Cookies: Essential for the operation of our Mall (e.g., enabling shopping cart functionality, secure login).
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Mall. This helps us improve the way our Mall works.
  • Functionality Cookies: Used to recognize you when you return to our Mall, enabling us to personalize content for you and remember your preferences (e.g., language, currency).
  • Targeting/Advertising Cookies: Record your visit to our Mall, the pages you have visited and the links you have followed. We will use this information to make our Mall and the advertising displayed on it more relevant to your interests.
• Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of our Mall may become inaccessible or not function properly.

11. Third-Party Links

Our Mall may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our Mall is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically. Your continued use of the Mall after any changes signifies your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

CK Application

511, Bijeon2-ro 79, Pyeongtaek-si, Gyeonggi-do, Republic of Korea

Email: cjkcc69@ckshopai.xyz

Phone: +82-70-7543-1241